Service and ICT agent

Are you interested in using your ICT and communication skills in the world of projects? Would you be the next member of our team of experts who take care of our internal and external customers?
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Prohoc is a company focusing on empowering projects by delivering professional project services. We provide information management, construction management, manufacturing and project management services and products for industrial customers and for our project partners.

We are seeking for an outgoing, organized and friendly service and ICT professional to a permanent position to serve our customers. 

As a SERVICE AND ICT AGENT your main task is to enable our internal and external customers to succeed in their work. Your toolbox is our back-office service platform that you will operate, maintain and further develop. Your daily tasks include collecting and assigning ICT issues and service requests from our internal and external customers, analyzing the service request feed and automating recurring service flows.

What we expect from you?

You have excellent communication, ICT and problem solving skills and ability to make every encounter matter. Your Finnish and English skills are excellent. You may have BA or MA degree in technical communication, technology or other relevant field, or you are finalizing your studies in some of these fields. You may also have some previous work experience in project business.

You are familiar with O365 and have interest in putting office tools into use, but foremost you are interested in challenging projects and service information flow.

What we offer to you?

We are proud of our warm and professional team spirit. We put you and your well-being and safety first and believe that most empowered people deliver the highest quality service and results.

We are a family company. We take care of each other. We believe that working as a team, supporting personal well-being, and participating sports, culture, outdoor and team-building happenings are key to a balanced work and personal life.

We have noticed that people who shine in our projects are people who:

  • make every encounter matter
  • do what they promise
  • make our customers shine
  • use good judgement
  • do the right thing when no one is looking
  • are passionate, brave but humble
  • have fun on the way!

If you want to know more who we are, connect with us and we love to share more information about us and about this job. 

Send your application as soon as possible, we fulfill the position when right person is found.

Usually responds within three days

Or, know someone who would be a perfect fit? Let them know!


Virtaviiva 8 F
65320 Vaasa Directions +358 6 315 7700 View page


Our mission is to empower our people with skills, tools and best caretaking and help them thrive in the world of projects. We make you and our customers project shine with our Project Partner Services.


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